• How do I change or cancel my Monthly Membership

    For changes or additions to your Monthly Membership please call Customer Relations at 301-668-1440 x106. To cancel your membership fill out the Customer Relations Form and select Cancel Monthly Membership as your topic, be sure to supply the license plate for each Monthly Membership vehicle in your household. You may also e-mail Customer Relations. Please note that membership fees are auto-charged each month on your original activation date; cancellation requests received after your recharge date will not be processed until the following month. Pro-rated refunds are not available if your membership is cancelled after your recharge date has passed.

  • How can I get a quote for vehicle repairs or services?

    The fastest way to receive an accurate quote based on your vehicle year, make and model is to contact the Auto Repair, Lube Center, or Auto Spa location nearest you. You may also fill out the Customer Relations Form and select price quote as your topic, for this method please allow 24 hours for a response.

  • Do you offer military personnel or senior citizen discounts?

    Yes, we offer a 10% discount every day on all services for all military personnel and senior citizens.

  • How can I contact Customer Relations?
    To contact the Customer Relations Department simply fill out the Customer Relations Form, call, or write us at the address below. If your inquiry requires a response, a customer relations representative will contact you within two business days.
     
    WLR Automotive Group Inc.
    1313 Orchard Way
    Frederick, MD 21703
    (301) 668-1440 x106
    Customer Relations Hours M-F 8am-4pm